Our latest newsletter: Read our latest newsletter Printing Tips on our website at SouthernwoodTech.com/technology_tips_printing_tips.

Southernwood Technologies provides services through 2 divisions

• Southernwood Technologies provides residential and business users with IT support and services including web development
• Southernwood Consulting provides technology and telecommunications consulting to businesses from SOHO to carrier levels

Southernwood Technologies

Southernwood Technologies provides IT and computer services both onsite and remotely to assist residential and business users with both common and more complex computer and networking tasks. We also provide website development including content management systems (CMS) and e-commerce.

Visit us at southernwoodtech.com for more information on the services we offer.

Southernwood Consulting

Southernwood Consulting helps businesses address their challenges through the innovative use of technology and optimal telecommunications architecture. We consult with companies from SOHOs to Multinational organisations such as wireless carriers and network equipment vendors in the following areas:

SME/SOHO

• Technology - the most efficient and effective way to implement technology to support the organisation's business processes
• Strategies to support growth while minimizing incremental costs
• Reducing communication costs

Enterprise

• Communications Architecture Optimisation - ensuring the organisation's communications infrastructure (e.g. PBX, Contact Centre, Wireless Communications) are being utilised effectively and are suited to the organisation's business processes
• Technology strategy
• Use of Telecommunications and Technologies to create strategic advantages and/or meet strategic objectives
• Optimising customer contact experiences (e.g. IVR menus, Autoattendants, Contact centre architecture and best practise)

Network/Carrier/Equipment Vendor

• Technical Product Development/Product Feasibility studies
• Product Management
• Network Architecture/Engineering (specialising in Value-Added Services, Billing, Next-Generation Architecture - IMS/SDP)

Visit us at southernwoodconsulting.com for more information on the services we offer.